Privacy Policy

Homes 4 U 2 Ltd ("we", "us", "our") is a property management and estate agency company based in Manchester, Greater Manchester, UK. We are the data controller responsible for your personal information.

Contact: [email protected]  ·  +44 7983 521131

We may collect and process the following personal data:

• Identity data: name, date of birth (where required for tenancy referencing)
• Contact data: email address, phone number, postal address
• Financial data: bank details, credit reference information (for tenancy applications)
• Property data: details of properties you own, let, or are interested in
• Technical data: IP address, browser type, pages visited (via cookies)
• Communications: enquiries, messages, and correspondence with us

We use your personal data to:

• Respond to your enquiries and provide our property services
• Process tenancy applications and conduct reference checks
• Manage landlord and tenant relationships
• Send property alerts and marketing communications (where you have consented)
• Comply with legal obligations including anti-money laundering checks
• Improve our website and services

We process your personal data under the following lawful bases (UK GDPR Article 6):

• Contract: processing necessary to perform a tenancy or service agreement
• Legal obligation: compliance with the Tenant Fees Act 2019, AML regulations, and other legislation
• Legitimate interests: running our business, responding to enquiries, and improving our services
• Consent: marketing communications — you may withdraw consent at any time

We do not sell your personal data. We may share it with:

• Credit reference and referencing agencies (for tenancy applications)
• Solicitors, surveyors, and other professional advisers involved in a transaction
• Landlords or tenants as necessary to complete a letting or sale
• IT service providers who process data on our behalf under data processing agreements
• Regulatory bodies and law enforcement where required by law

All third parties are required to handle your data securely and in accordance with UK GDPR.

We retain personal data only for as long as necessary:

• Tenancy records: 6 years after the tenancy ends (limitation period for legal claims)
• Sales records: 6 years after completion
• Enquiry data: 2 years if no transaction proceeds
• Marketing data: until you withdraw consent or unsubscribe

After the relevant period, data is securely deleted or anonymised.

Under UK GDPR you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your data where there is no lawful reason to retain it
• Restriction — ask us to limit how we use your data in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests or for direct marketing
• Withdraw consent — at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

• Essential cookies: required for the website to function correctly
• Analytics cookies: help us understand how visitors use the site (only with your consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals without undue delay.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: